Reference

How m88 sport Handles Your Personal Data

Your personal data — including account details, deposit records via DANA, OVO, GoPay and QRIS, and browsing behaviour on our platform — is governed by the policy described…

Data collected only for account operationDANA, OVO, GoPay & QRIS transaction records protectedYou can request data access at any timeCookies explained clearlyRetention periods disclosed

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What Data We Collect and Why

m88 sport Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with m88 sport, we collect the information you provide during registration — your name, email address, and contact number. When you make a deposit or withdrawal using DANA, OVO, GoPay or QRIS, we record the transaction reference and amount to verify

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your wallet activity and prevent unauthorised access. We also collect device identifiers, IP addresses, and session timestamps to protect your account from suspicious logins. All data processing is subject to applicable law, and certain data-sharing with payment processors depends on local law. We do not sell
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your personal data to third parties for marketing purposes.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Our live chat is available 24 hours a day, 7 days a week. If you want to request a copy of your stored data or ask us to correct inaccurate information, start a chat session from the account dashboard and our team will respond within minutes.

Email Data Requests Send a written data-access or deletion request to our privacy team via the email address listed in your account settings. We aim to acknowledge your request within 48 hours and complete it within 14 calendar days where local law permits.

Account Settings Panel Many data preferences — including marketing communication opt-outs and cookie consent — can be managed directly inside your account settings panel without contacting support. Navigate to Account › Privacy to see your current choices.

DATA HANDLING PRACTICES

Six Ways We Protect Your Privacy

Our approach to data protection is built around specific operational controls rather than vague assurances.

Encrypted Storage

All account data — including payment method references for DANA, OVO, GoPay and QRIS — is stored using AES-256 encryption at rest. Decryption keys are held separately and accessed only by authorised system processes, not individual staff.

Cookie Transparency

We use session cookies to keep you logged in, analytics cookies to understand how pages perform, and no third-party advertising cookies without your explicit consent. You can review and withdraw cookie consent at any time via the Privacy panel.

Account Security Logs

Every login attempt, password change and withdrawal request is logged with a timestamp and device fingerprint. If we detect an unfamiliar device accessing your account, we flag the session and may send a verification prompt to your registered contact.

Data Retention Periods

We keep transaction records for a period required by applicable financial regulations. Account profile data is retained for as long as your account remains active. If you close your account, non-regulatory data is deleted within 90 days.

Third-Party Data Sharing

We share data only with payment processors (such as the networks behind DANA, OVO, GoPay and QRIS), fraud-detection services, and technology providers who are contractually bound to handle your data under the same protection standards we apply.

Your Right to Access and Correct

You have the right to request a full export of the data we hold about you, to correct inaccurate fields, or to ask for deletion where local law permits. Submit any of these requests via live chat or the privacy email address in your account settings.

Privacy Policy — Questions We Hear Most

These are the questions our account holders ask most often about how m88 sport manages personal data. Each answer reflects our actual operational practices — from DANA deposit records to cookie settings and account-deletion timelines.

We collect your name, email address, phone number, and the device details used during registration. If you deposit via DANA, OVO, GoPay or QRIS, we also record the payment reference associated with each transaction for verification purposes.

We share payment references only with the processors that operate DANA, OVO, GoPay and QRIS networks, and with fraud-detection systems. We do not sell or rent your payment data to advertisers or unrelated third parties under any circumstances.

Transaction records are kept for the period required by applicable financial regulations. Profile data stays on file while your account is active. After you close your account, non-mandatory data is deleted within 90 days where local law permits.

Yes. Open a live chat session 24/7 or email our privacy team via the address in Account Settings. We acknowledge data-access requests within 48 hours and deliver the export within 14 calendar days, in line with applicable data-protection obligations.

We use session cookies for login continuity and analytics cookies to measure page performance. No advertising cookies from third parties are placed without your consent. Go to Account › Privacy to review, update or withdraw your cookie preferences at any time.

Every login is logged with a device fingerprint and timestamp. Unfamiliar devices trigger a verification prompt before access is granted. Password changes and withdrawal requests generate separate security alerts sent to your registered email or phone number.

Contact our privacy team immediately via live chat, available around the clock, or via the privacy email address in your account settings. We investigate all data-handling complaints and respond with findings within 7 business days where local law permits.

How m88 sport Handles Your Personal Data

How to Reach Us About Your Data

Six Ways We Protect Your Privacy

Encrypted Storage

Cookie Transparency

Account Security Logs

Data Retention Periods

Third-Party Data Sharing

Your Right to Access and Correct

Privacy Policy — Questions We Hear Most

01 What personal data does m88 sport collect when I register?

02 Does m88 sport share my payment data with anyone outside the platform?

03 How long does m88 sport keep my account and transaction records?

04 Can I request a copy of all the data m88 sport holds about me?

05 What cookies does m88 sport use and how do I control them?

06 How does m88 sport protect my account from unauthorised access?

07 What should I do if I believe my personal data has been handled incorrectly?

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